1. Payment Options

• All credit and debit cards are charged at the time of booking.
• We accept Visa, Mastercard, American Express and Discover.
• Cash is accepted on a pre-arranged basis only. Please contact us for further info.

2. Online and Phone Bookings

Online and phone bookings require payment by credit or debit card.

3. Hotel Bookings

• A deposit is required when booking through a hotel.
• Hotel bookings require payment by credit or debit card.

4. Our Guarantee

Green Dream Tours offers a 100% money-back guarantee. If you are not completely satisfied with your tour, you may request a refund.

5. Cancellation Policy

For the Napa, Sonoma, and Combo Napa/Sonoma tours:
• Cancellations made more than 48 hours in advance are 100% refundable.
• Cancellations made less than 48 hours in advance are not refundable.
• Changes made more than 48 hours in advance are permitted.
• Changes made less than 48 hours in advance are not permitted, and no refund will be issued.

For the Alcatraz, Wine Country Combo Tour, and Half Day Sonoma Tour:
• Cancellations made more than 7 days in advance are 100% refundable.
• Cancellations made less than 7 days in advance are not refundable.
• Changes made more than 7 days in advance are permitted.
• Changes made less than 7 days in advance are not permitted, and no refund will be issued.

6. Fees

A convenience fee will be charged on each reservation. If you cancel, the fee is refundable.

If you need to change, cancel, or reschedule your tour, or if you have any questions, please contact us as soon as possible.

Get In Touch

FOR QUESTIONS, INQUIRIES AND FURTHER INFORMATION